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About us

Healthcare that actually cares for the whole family.

We built RNest because coordinating care for ageing parents in India shouldn't take over your life. Here's who we are, why we exist, and the standards we hold ourselves to.

Our mission

To give every family — wherever they live — a reliable, human care partner in India.

Indian healthcare is world-class in pockets and chaotic in between. Families shoulder the burden — chasing doctors, managing medicines, second-guessing diagnoses, handling emergencies. We built RNest to take that burden off your shoulders.

We believe good care is proactive, not reactive. It's coordinated, not fragmented. And it's human — because data can tell you blood pressure is high, but only a person can notice your mother looks tired.

Our promise

One team. One number. One plan.

  • A named Care Manager for every family
  • Verified clinicians, trained caregivers
  • Response within 30 minutes, always
  • Transparent pricing, no surprises
  • Real-time family updates, automatically
What we stand for

Six principles we won't compromise on

Dignity first

Every interaction — with a patient, a family member, a hospital nurse — is conducted with respect. Full stop.

Transparency

Honest pricing, honest reports, and honest conversations when something didn't go well. No sugar-coating.

Clinical rigor

Our protocols are reviewed by practicing physicians. Every care plan is medically sound before it ships.

Responsiveness

30-minute response on any critical signal, 24 hours a day. No IVRs, no escalation chains — just humans.

Data privacy

Encrypted records, role-based access and zero third-party sharing. Your family's health stays in your family.

Genuine warmth

We hire for empathy as hard as we hire for skill. If they wouldn't comfort their own parent, they don't wear our badge.

Leadership

Clinicians, operators and technologists — building together

IP

Dr. Indira Priya Dharshini

Chairman

Provides clinical leadership and strategic direction for RNest.

LB

Lakshman Babu

CEO

Leads the RNest mission of one-click healthcare for families across India.

BJ

Dr. Basker Jayaraman

Chief Medical Officer

Oversees clinical protocols, quality of care and physician partnerships.

NK

Nimal Karthik

Head of Care Ops

Runs care delivery — nurses, attendants, doctors, ambulance and Care Managers.

UR

Uma Rajagopal

Head of Technology

Builds the RNest app and care platform that keeps families in the loop.

MN

Dr. Mithesh Nivas

Medical Officer

Supports clinical reviews, care-plan design and on-call physician duties.

Why we exist

A new beginning — built on a clear promise.

RNest is a young company by design. We're starting in Chennai with a small, high-quality team and three commitments we won't dilute as we grow.

Your parents — like our parents

Every nurse visit, doctor call and emergency response is delivered with the same care we'd want for our own parents. That standard never moves.

Slow growth, real quality

We won't expand faster than we can guarantee quality. New cities only after our team is ready, protocols are tested, and families are happy.

You always know what's happening

Every interaction shows up in your app — visits, vitals, prescriptions, lab reports. Transparency isn't a feature here, it's the foundation.

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